Research continues to link the overuse of technology to depression, attention issues, and poor social skills. Many parents and grandparents I talk to feel overwhelmed by the powerful influence of technology in their families and homes. Technology, if not managed, can impair our family’s wellbeing. One of our best defenses against devices controlling our time and relationships is to develop a culture in our homes that encourages healthy technology use. So, how do we go about inspiring a tech-smart family? Here are a few strategies and resources:  

• Create a family plan. This will look different depending on the personality and age of your kids and the needs of your family. In your plan, delineate when and how technology can be used. For example, at our house devices have accountability software and are not allowed in bedrooms. Everyone follows the plan, including mom and dad. Because our kids are young, they are not allowed to use devices without adult supervision, and they are limited to an average of an hour of screen time a day. The American Academy of Pediatrics is one resource that provides recommended time limits for different ages and has a family plan tool that can help you think through what is most important for your family. Common Sense Media also provides a wealth of resources for parents and teens to consider as you develop a family plan, including reviews of apps, tips for online safety and privacy, and screen time recommendations.   
• Make space for engagement. In his book, The Tech-Wise Family, Andy Crouch provides a challenge regarding the space in our homes and what it encourages and communicates. He says, “the best things to put in the center of our homes are engaging things – things that require attention, reward skill, and draw us together the way the hearth once did.”  He shares how in his home they have created a space for music, including instruments that draw their family together to play and sing. In our home, we have two spaces with maps, posters and whiteboards on the walls and games on the shelves that encourage us to talk, learn, explore and play together. Crouch challenges parents to “find the room where your family spends the most time and ruthlessly eliminate the things that ask little of you and develop little in you.” Instead, fill it with things that bring you together and foster conversation and growth. 
• Establish customs that create culture. Because of the addictive nature of our devices today, we must be intentional to create opportunities that facilitate memories and conversation and provide a foundation for strong relationships in our families. Otherwise, we will likely find ourselves together at dinner or on vacation, staring at our devices. In our family, we have found a few customs that have proven fun and constructive. Because of our work schedule, breakfast is our family meal. We have a shelf in our kitchen with books. While we eat, one of us reads something and we discuss it. Not only does this encourage good conversation, but also meaningful learning together. Our kids eagerly ask for a “story” when we sit down in the mornings. My speaking schedule results in our family covering about 8000 miles a year in our trusty minivan. So many hours in the car can prove tedious, but we have created a habit of keeping the first half of any trip screen free. This allows for reading, drawing, games, discussions regarding the places we pass, and the occasional sibling squabble to practice conflict resolution! We regularly visit state parks and museums along the way. Hiking and exploring together create shared memories and facilitate lively, device-free conversation. We also have the shared goal of visiting every NC state park and historic site before the kids leave for college. What does your family enjoy doing together? What are some fun customs you have or can create to build strong family relationships in this season of life?  

A healthy family culture is one of the best ways for kids to learn positive habits regarding technology use. It also helps them develop good relational skills, which contribute to confidence, happiness, and success. As parents, grandparents, caregivers and mentors, intentionality in our home and relationships is powerful as we model healthy life skills and teach them to our kids!   ​

Book Jolene to speak to your church, school, or community group on Tech-Smart Parenting or visit the Leading Tomorrow podcast  for more on this and related topics!  

Gen Z (b. 1996-2012) is being raised and educated in a culture of fear. This is the result of many factors. We live in a post-9/11 world, marked by ongoing wars and terrorism, an economic recession, and 24/7 coverage of global, domestic, and personal tensions, trauma, and anger streaming into our lives via our smartphones. Many adults have succumbed to the perspective that the world is an uncertain, dangerous, and scary place. As a result, we work diligently to protect the young people in our lives. We monitor them via video feed throughout their infancy and track them by GPS when they get older. We feed them organic food, buckle them into every seat they sit on, give them helmets and knee pads, and keep them in safe, enclosed spaces. We discourage them from doing anything dangerous or risky, citing the great harm that could befall them. They listen as we talk to one another in frightened or angry tones about what is happening in the world or with our neighbors. They see what we post on social media. They get the message repeatedly that the world is a scary and unsafe place. 

In a world perceived as dangerous and uncertain, safety has become the priority. This has had some positive results. Jean Twenge reports in her book, iGen: Why Today’s Super-Connected Kids Are Growing Up Less Rebellious, More Tolerant, Less Happy—And Completely Unprepared for Adulthood, that there are several positive indicators of increased physical safety for kids and teens today. Homicide rates, sexual assault and rape, and alcohol consumption have all been on the decline. However, there are some other troubling statistics emerging. Depression, anxiety, and suicide among young people are on the rise. In fact, some experts believe that Gen Z is on the verge of a mental health crisis.  

Twenge explains how we have not only focused on physical safety for young people today, but also on emotional safety. We have taught them to be tolerant and that they should never be made to feel uncomfortable emotionally. As a result, many do not know how to handle criticism, conflict, or even conversation about tough issues in a healthy and constructive manner. Instead, many young people see words and social interactions as potentially dangerous and harmful.  

The emphasis on physical and emotional safety is promoting an aversion to any kind of risk or danger. We neglect to teach and model that it is in failing and experiencing pain that we realize how strong and resilient we are. Healthy conflict, disagreement, and dialogue are where we learn new things, gain diverse insights, and deepen our understanding of ourselves, others, and important issues. It is only through getting hurt that we can ever truly learn the beauty and power of forgiveness and healing. So, while safety is important, it can also be dangerous. Too much safety can strip young people (and the rest of us!) of desperately needed confidence, resilience, perspective, and hope. 
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So, how can we encourage young people in our lives to avoid the inherent risks of too much safety?  

• We need to model hope, courage, and resilience ourselves, through our conversation, attitudes, and actions. Kids are watching, listening, and learning from how we respond to the world and its uncertainty.  
• We can encourage them to take appropriate risks. With my 6-year-olds, this might mean encouraging them to climb that tree in our yard, rather than telling them to “get down, its too dangerous.” A broken arm will heal, a fear of adventure will cripple them forever. With a teenager, perhaps we insist they go on a service learning or mission trip without us, rather than staying “safely” at home playing video games. A broader understanding of the world through hands-on experience will increase their mental and emotional wellbeing in ways a game on a screen never can. 
• We need to challenge them to engage ideas that might feel uncomfortable. Turn off the devices for a car ride or dinner. Ask young people their thoughts on a current event, recent political development, or good book or movie. Ask open-ended questions that get them thinking and talking. Listen actively to what they are saying. Affirm insights and observations they make. Share some of your perspectives. Talk about how you value the perspectives of others who may disagree with you on this topic. Demonstrate the value of developing your own perspectives, while learning from others.  

In a few short years, Gen Z will be stepping into adulthood and leadership roles of their own. It is critical, as we prepare them, to ensure we are teaching them skills and perspectives that will help them thrive—physically, mentally, and emotionally—throughout their lives.  

​A recent study revealed that 18 to 22-year-olds are the loneliest age group today. There are a variety of factors that contribute to this troubling statistic. One, of course, is the prevalent use of technology in our society today. While devices help us connect to people in new and beneficial ways, there are some drawbacks. Empathy, for example, has decreased as technology has increased. One study reported that college students are 40 percent less empathetic than they were 20 or 30 years ago, prior to the widespread use of the internet. Screens dull our ability to feel the pain and joy of others and to connect with them emotionally. This presents a threat to deep, committed relationships that are impossible to maintain without continuing empathetic interaction.

While Millennials and Generation Z are especially adept at communicating online, valuable intimacy often gets lost in virtual communications. Quantified Communications reports that an average adult today makes eye contact between 30 and 60 percent of the time in conversation, but emotional connection is built when eye contact is made during 60 to 70 percent of the conversation. When there is less eye contact, fewer connections are made. Virtual connections, while valuable, cannot replace the emotional connection and sense of well being that occurs with eye contact, touch, and physical presence.

Leaders and managers today often report that young staff lack the relational skills and emotional intelligence to connect with others effectively. In many ways, it is the older generations who must take responsibility for this. When we hand a 5-year-old a device instead of answering their tenth question about giraffes or princesses, we rob them of an opportunity to develop face-to-face communication skills and connect with us in a way that is meaningful to them. When we miss the body language or facial expressions of a 10 or 12-year-old in our life because we are busy checking our social media feed, we lose the opportunity to model good emotional intelligence. When we avoid a conversation with an 18 or 20-year-old in our life because we assume their earbuds mean they don’t want to talk to us, or we fear rejection, we miss an opportunity to demonstrate sincere interest or unconditional love.

Young people today need opportunities to practice healthy relational skills, and they desperately need to see them modeled. Many leaders, mentors, teachers and parents I talk to, however, do not know even where to start in actively engaging the young people in their lives. What I have found, in interacting regularly with 5 to 25-year-olds, is that there is great power in a good question and active listening. I have yet to encounter a young person who did not respond positively to someone sincerely asking about their perspectives and concerns. True, there might be an eye roll or two at first, but when they see you persist in your interest in them, despite their eye roll, trust and respect begin to develop.

So, what does a good question entail? First of all, it must be open-ended. If it allows the young person to respond with a simple “yes,” “no,” “good” or “bad,” a grunt or sigh, it is not a good question. Instead, it should require some thoughtfulness. Instead of asking, “Did you have a good day at school?” try something like “What was the best part of your day at school?” The response to a good question should give you some insight into the young person’s life and provide an opportunity for a follow up question. For example, if they respond that the best part of their day was chatting with a friend, you could follow up with a question like, “Tell me about your friend? How did you meet?” A good question can thus communicate that you care about what they care about. Check out some other great sample questions here.

Good questions are one of the most powerful ways to demonstrate interest, gain empathy, and develop deep connections. As a result, they are a critical tool for all of us as we interact in a society that is increasingly distracted and busy. Make it a goal to practice asking good questions and taking the time to listen actively to the responses. 

As a sophomore in college, I served as a student leader. Our team was responsible for providing peer mentoring, planning student programs, and helping with various campus activities. We were volunteers, with leadership responsibilities piled on top of classes, homework, and part-time jobs. It was important for us to stay focused on the goal. One of our team leaders often encouraged us by saying, “It’s all about the one!” It didn’t matter if attendance at an event was low, if one lonely student came and found community and new friends, it was worth it. If we had a test looming the next day, but a student struggling with depression showed up at our door, giving up some sleep and taking time to encourage her was meaningful. That slogan helped keep us focused on how critical investing in just one person can be!
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Our culture is obsessed with numbers as indicators of success.  We measure success as the amount in the budget; the number of customers, guests, sales or conversions; or the size of our facilities. While there are great reasons for this, it can also be a distraction. I am often asked how to create a successful leadership development or ministry program for youth and young adults. Mass methods are only marginally effective. The best way to engage with and develop a young person is one-on-one, or in small teams and communities. Millennials and Generation Z have access to information unlike any other generation in the history of the world. They don’t need another great program; they need to process. Indeed, the number one predictor of a young person retaining their faith is a meaningful relationship with an older believer. Trusted mentors and friends and safe spaces in the frenzied worlds of youth today can provide opportunities for the development of strong values and convictions.

I call this period that we are in the “season of a remnant.” Regardless of your setting, it is unlikely that we will accomplish significant change or impact in young lives and perspectives through large group trainings, conferences, or classes. Relationships, community and meaningful conversation are where the most formative experiences occur. Wondering why a young people has a specific political view?  Engage them in a conversation (not a lecture!) about it. Wanting to instill an essential character trait or leadership quality in a young mentee? Model it for them, inviting them to share in a meaningful leadership experience. Hoping to share faith or truth with a generation that desperately needs it? Begin with “the one” or a few…a remnant.

Will and Ariel Durant, Pulitzer-prize winning historians, in discussing the inevitable decline of civilizations, write the following: “Nations die. Old regions grow arid, or suffer other change. Resilient man picks up his tools and his arts, and moves on, taking his memories with him.” I often reflect on this statement and think about my students and my children, their children and grandchildren.  As the civilization we belong to undergoes change, what tools and memories do we want young people to possess as they move on to a new or changed civilization? What tools do we want to ensure they carry with them into an uncertain future? There will always be a resilient remnant and equipping them means we sometimes have to remain focused on “the one!”       

I have taught leadership courses for many years.  It always amazes me to read student essays on who has greatly influenced them.  Most of the time, they write about family or friends.  These influential people are seldom rich, famous, or powerful.  They sometimes live far away or are seen infrequently.  To read students’ writing about grandparents, aunts, uncles or friends who have greatly impacted them, I am reminded of the importance of our relationships with family and friends.  The holidays is a time of the year when we often see people who live far away or are busy other times of the year.  As a result, interactions during Christmas gatherings can be awkward, forced or uncomfortable at times.  If there is dysfunction or hurt in the family, it makes it even more difficult to have meaningful conversations.  Nonetheless, these events provide invaluable opportunities to mentor and encourage.  Our attitudes, behaviors, and responses influence and communicate regardless of our intent, especially to kids, youth, and young adults in our family circles.  So, as we begin this season of celebration, here are a few tips to remember as we seek meaningful interactions this Christmas.

1.  Ask open-ended questions!  We often ask questions that produce one word responses.  For example, “How is school going?”  “What is your favorite class?”  After the person responds, “good,” and “calculus,” there is an awkward pause and the conversation ends.  Instead, ask family and friends questions that demonstrate you really care to know what is going on in their lives.  For example, “What has been most rewarding or challenging about your studies/sports team/job this year?”  “What was a significant accomplishment this year?”  “What is a goal you want to accomplish next year?”  When they respond to your initial question, if appropriate, affirm what they said and ask a follow-up question to show you are truly listening and care to know more. 
2. Listen more, talk less!  Often when someone shares an experience, we immediately want to offer our perspective or tell a similar story from our own lives.  While sometimes appropriate, this often redirects the focus from the other person back to ourselves.  As much as possible, demonstrate you are truly interested in what is happening in the lives of those around you, and wait for questions from them to invite conversation about your own life and experiences. 
3. Embrace imperfection!  In families or situations where authentic relationships and conversations seldom occur, trying to engage in meaningful interactions can be a challenge.  Sometimes your attempt to show interest in someone’s life will be greeted with surprise or disinterest.  Don’t take offense.  Building relationships is seldom perfect.  It is a success that you made the effort, and that will likely stick with the individual regardless of their response to you in the moment. 
4. Follow up meaningful interactions!  After a sincere conversation, individuals may feel vulnerable or regret that the interaction is over.  Following up those conversations can develop trust and demonstrate you were listening and care.  It does not have to be elaborate.  For example, after a conversation with your nephew about a difficult supervisor at work, text him a couple of weeks later to ask how it is going, or next time you see him, tell him you have been praying for him and that situation.       

This Christmas, we each have an opportunity to pursue positive and meaningful interactions with family and friends, especially young people who will inevitably take something (positive or negative!) away from watching, listening and talking to us.  These mentoring moments with the young adults, teenagers and kids in our lives may leave a lasting impression they will write about one day in an essay.  Be intentional in your attitudes, behaviors and words…listening, encouragement and love may be the best gifts you give this Christmas!  

Recently, I attended an event where a Boomer leader was presenting. Various times throughout his PowerPoint presentation, he experienced technical difficulties and called on a Millennial colleague to rescue him. As I watched the young colleague respond and resolve very basic issues, I was reminded of the deep need for understanding and engaging in reverse mentoring in our inter-generational relationships. 

Reverse mentoring is a two-way relationship where individuals learn from one another across generational or cultural lines. This concept has been around for a couple of decades, but has gained popularity in many professional circles in the past decade. Alan Webber, the co-founder of Fast Company, explains its importance: “It’s a situation where the old fogies in an organization realize that by the time you’re in your forties and fifties, you’re not in touch with the future the same way as the young twenty-somethings. They come with fresh eyes, open minds and instant links to the technology of our future.” Author and cultural expert, Earl Creps, further explains, “The rate of change in our culture puts younger people in touch with things for which their elders sometimes even lack the vocabulary, suggesting the need to go beyond intergenerational tolerance to reconciliation that leads to a new collaboration.”

One definition of mentor is “trusted counselor or guide.” We have traditionally viewed mentoring as primarily an opportunity for those older and wiser to impart their knowledge to those younger or less experienced. This works well when the culture or context is stable and predictable, and we can assume that what worked in the past will work in the future.  However, in a season of cultural and technological change such as we are witnessing around us today, the patterns of yesterday may need revision to be effective in the days ahead.  We must be prepared to learn from the future as well as the past. Young people intuitively understand elements of the future that can remain hidden to those who are older. Nonetheless, they often lack the wisdom and maturity that comes from years of life and leadership. This is where a partnership between the two becomes incredibly powerful, offering the potential for maximizing the strengths of both perspectives. In this sense, both parties have insight that can place them in the role of counselor or guide. 

Earl Creps explains that reverse mentoring “uses the unlikely possibility of a relationship to benefit both parties through mutual learning from honesty and humility.” These elements of honesty and humility are essential to the success of a reverse mentoring relationship.  Each party must acknowledge their need for learning. They must be willing to ask questions, listen and step outside of their comfort zone to engage new ideas, skills and perspectives. In doing so, we expose ourselves to an expert in topics and practices that we might otherwise spend time and money learning about through podcasts, books, or seminars.

As I observed the Boomer leader needing technical assistance during his presentation, I was struck by the fact that he expected the Millennials in that audience to learn from what he had to say. However, it appeared that he had not made an effort ahead of time to learn from one of them more about his computer. The irony of this picture is repeated frequently in inter-generational relationships. We must be willing to seek out and invest in relationships with those both younger and older than ourselves. As I think about the individuals who I am learning from in my life right now, many of them are 20 years older or younger than I am. I am thankful for their incredibly diverse and important perspectives that stretch and challenge me. Who are those powerful mentors in your life?   ​

We are living in a pivotal chapter of our nation’s story. A tumultuous time in biblical history holds great perspective for us as we navigate significant changes in America today. The story of God’s people in the Old Testament, like the experiences of people throughout history, is riddled with conflict, challenges, and change.
 
One of the most dramatic seasons of change for Judah was undoubtedly the Babyonian invasion, and resulting exile, that occurred beginning in 607 B.C. The first chapter of the book of Daniel recounts the initial invasion: "In the third year of the reign of Jehoiakim king of Judah, Nebuchadnezzar king of Babylon came to Jerusalem and besieged it. And the Lord delivered Jehoiakim king of Judah into his hand, along with some of the articles from the temple of God. These he carried off to the temple of his god in Babylonia." We can only imagine the anguish and distress these couple of sentences represented for the people of God. It is difficult for us as believers today to understand all that the temple meant to God’s people then.
 
Verse two of chapter one says: “And the Lord delivered Jehoiakim king of Judah into his hand, along with some of the articles from the temple of God.” The dramatic devastation and change in the lives of His people was not a surprise to God. In fact, the Scripture says that it was the Lord who gave Nebuchadezzar success. Twenty years after this initial invasion, Nebuchadnezzar succeeded in capturing Jerusalem and destroying the temple.
 
The meaning and traditions tied to the temple, articles from the temple, and the city of Jerusalem are monumental, as ongoing conflicts yet today testify. Nonetheless, God allowed an ungodly leader’s success in capturing, destroying and carrying off key elements of worship and religion in Judah. Why? What can we learn from Judah’s history as we navigate our own season of transition?
 
America is in significant cultural upheaval. Perspectives are changing. Values that were once held dear are being discarded. Established institutions and methods are being questioned and often rejected. In the midst of the ensuing chaos, the church is being forced to grapple with significant questions. In many cases, it can feel like the temple has been invaded, that the articles of the temple are being carried off into a foreign land by strangers who do not appreciate what they represent. The battering rams are pounding on the gates, and every faith-based institution--from missions agencies, to churches, schools, non-profit organizations, seminaries, publishing houses, and advocacy groups--is facing an identity crisis. I imagine some of the emotions felt by Christian leaders today reflect those of Judah’s leaders when the Babylonian soldiers entered Jerusalem.
 
Here is what encourages me: God was not shocked by Nebuchadezzar’s actions, and God is definitely not surprised by the changes we are facing today!  In fact, Scripture points to the fact that many who went into exile prospered where God had placed them (Jeremiah 29). Of course, it was not what they wanted, but it was what they needed. Decades later, when God opened the door for some of them to return to Judah and rebuild Jerusalem, there was a renewed sense of purpose, focus, and dedication to the Lord.  
 
The book of Daniel continues with the story of Daniel and his three faithful friends. Carried from Judah to Babylon, and forced into service in the king’s palace, these young men represented a transitional generation. They developed as leaders in the midst of upheaval for their people and led in a place and culture foreign to the mentors and leaders of their youth. In this regard, I believe they resemble young leaders today. God is raising up a remnant of young, godly leaders who will succeed as Daniel and his friends did in leading faithfully in the midst of adverse or complex situations. They are a Daniel Generation. Theirs is not an easy path; it will require sacrifice, wisdom, surrender and faith. In some ways, young people today are poorly equipped for the challenges they will face. This is where inter-generational understanding, mentoring, collaboration and leadership are critical. Leaders of all ages must engage to seek timely wisdom, and share perspectives, skills, and truths that will be needed in the days ahead.
 
It is important to note that if Daniel and his friends had refused to learn the language and literature of their new culture, they would have been ineffective. Instead, they successfully advised and served powerful and ungodly leaders in the land. For young leaders today, the challenge is to walk as Daniel did. He did not succumb to the influences and temptations of the culture around him, yet he did learn to navigate it and allow God to use him within it. We need the wisdom and favor that God gave Daniel to walk with truth, grace, and influence. It is time for a Daniel Generation to live and serve faithfully amid an ungodly culture, in humility glorifying the one true God!  ​