I was recently coaching a college student through some anxiety she was feeling. As she shared her struggles, it became evident that she did not feel heard, understood, or valued in key relationships. I was reminded of the importance of truly listening to the young people in our lives. As we head into the holiday season, where we are interacting with family and friends, it is a good time to refresh our listening skills.

I wish I could say I am really good at listening, but it is one of those skills I am constantly having to practice and hone. While it seems simple, it may be one of the most difficult leadership skills to develop and practice because it requires us to set aside our own perspectives, interests, and need to be heard to focus on another person and what they are thinking and feeling.

Today, with the constant noise and distractions of social media, news feeds, YouTube, and the busy world around us, we often give things our partial attention. This can become a habit that inhibits our ability to listen fully to those with whom we are interacting.

Active listening requires that the listener move from passively hearing to actively engaging with the speaker. This type of listening uses both verbal and non-verbal communication methods and shows the speaker you are interested. So, let’s reflect on some skills that are important for active listening.
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• Focus entirely on the person who is speaking. Remove distractions and make eye contact. Try to avoid your thoughts being distracted by other things. Do not try to multi-task but be prepared to fully listen.
• Seek to increase understanding. Avoid interrupting when the other person is speaking. Ask clarifying questions to be sure you understand what the speaker means. Paraphrase or restate what you have understood. Some good phrases to use in doing this include: “What I am hearing you say is…” or “It sounds like…” Stephen Covey once said, “The biggest communication problem is we do not listen to understand. We listen to reply.” As you practice your listening skills, focus on understanding over being understood.
• Try to interpret accurately what the speaker is feeling and saying. Pay attention to the speaker’s facial expressions, tone, and body language. Listen for emotions as well as words. Encourage the person who is speaking and recognize the differences in your perspectives or personalities that might affect different points of view.
• Respond appropriately. Be aware of your own nonverbal cues such as body language, facial expressions, and tone. Nod, smile, and make small verbal comments like, “uh-huh,” or “yes.” Practice self-leadership as you manage your own reactions and responses. Make choices that will help the conversation move forward and communicate that you are a safe person to engage on various topics, including those that are difficult. Be honest, respectful, and authentic in your response.

Listening requires a lot of self-control as we prioritize the other person, their experience and feelings, and manage our own responses and reactions. However, the value of listening is significant. Businessman Nido Qubein offers a good reminder as we engage young people in our lives. He says, “Listen twice as much as you talk, and others will hear twice as much of what you say.”

The following is an excerpt from a blog post by Steve Moore. Steve is an author, speaker, and president of Growing Leaders. To read the full post, visit the Growing Leaders blog.

When transition collides with disruption, we can feel the need for an intermission. For students, this is often described as a “gap year,” and it is a growing response to the pandemic. 

Research by the Art & Science Poll Group conducted in the summer of 2020 found that “Roughly one in six high school seniors say they definitely or most likely will not attend college in the fall because of the coronavirus; of those, 16 percent plan to take a gap year. That compares to fewer than 3 percent who have taken a year or more off between high school and college in the past.”

According to Year On, “Whether you decide to gap with a program or your own self-structured gap year, the personal, social, and academic benefits of gap years are indisputable.”

What Should Happen in a Gap Year?

One of the common and preferred components of a gap year is international travel. The pandemic increased the number of students taking a break while eliminating the possibility of exploring the world.

How can we help students experience the benefits of a gap year when they can’t leave?

1. Exchange adventure for curiosity.

Even if you can’t travel you can be curious. How could curiosity open a door for self-directed learning and the seeds of passion in your life?

2. Expand opportunities by growing your network.

You probably already know or have access to the people who can help you get where you want to go in life. They are friends of your parents or the parents of your friends. Make it a priority to connect with them. Leverage your curiosity to grow your network by asking questions. Relationship building is a critical skill for any career. Here are a few questions to help you get started:

• If you could give advice to your twenty-year-old self, what would you say?
• How did you get interested in your current career, and what do you like most about it?
• What is the biggest obstacle people like me face entering the workforce and why?

3. Advance your career by investing in yourself.

College isn’t an end in itself. It’s to prepare you for a career, but don’t start with a career. Start with you. As Parker Palmer put it, “Before I can tell my life what I want to do with it, I must listen to my life telling me who I am.” The gap year is a perfect time to slow down for some self-discovery and personal development with a special focus on self-awareness.

4. Create an alternate ending.

It’s not healthy to deny or ignore the disappointment you feel about the disruption of your expected transition into life after high school. You may feel guilty about embracing these feelings because others have been affected in much worse ways by the pandemic. Begin where you are emotionally, then imagine yourself as a screenwriter, creating your own transition experience that brings closure to one season and opens a door to another.

Could This Happen During a Pandemic?

We began thinking about our current parameters (social distancing and remote learning) and how a young adult might still be able to experience an incredible “gap year.” What if a student could continue whatever they’re doing, but participate in a “virtual gap year?”

What if they could join a community of young adults who want to keep growing; who want to avoid getting stuck, but who may not be flourishing on a college campus yet? So, we are hosting a Virtual GAP Year. We’re focused on helping students create a Get Ahead Plan (GAP). The six-month experience begins and ends with a virtual event, supported by monthly engagement through video training, virtual cohort meetings, and two one-on-one coaching sessions.

We’re excited about this opportunity and would love for you to consider:

• Do you know a young adult who could benefit from a virtual gap year?
• Are you aware of anyone who’s decided they aren’t ready for full-time college classes?
• Who is it that needs a spark to discover who they really are before taking a next step?

For more information, visit myvirtualgapyear.com

Do you know a student who could benefit from this opportunity? Encourage them to apply. Use the promo code LT2021 to waive the $50 application fee. Contact us at info@leadingtomorrow.org with any questions.

The National Student Clearinghouse released their latest college enrollment numbers on October 15, 2020. They are showing that a month or so into the fall 2020 semester, undergraduate enrollment is running 4% below last year’s numbers. “Most strikingly, freshman students are by far the biggest decline of any group from last year, with a decrease of 16.1% nationally and a 22.7% drop at community colleges in particular. First-time students account for 69% of the total drop in undergraduate enrollment.”

It is not surprising that many undergraduate students may be putting their college plans on hold amid uncertain times. This means a lot of students who might otherwise be in college are doing something else right now. I couldn’t help but wonder what this season looks like for those who are waiting to reengage their college plans. While mental health risks for college students were high prior to the pandemic, we are now seeing an increase in depression rates for college students since the beginning of the pandemic. It is critical for students today to have support and encouragement in this season as they make decisions that will allow them to thrive amid the uncertainty.

If you know a college-aged student who has put their plans on hold, or who is reconsidering their plans, here are a few ways to encourage them:

• Ask them how they are doing. Actively listen. Let them know you are available, and you care about them. Follow up and check in regularly with them so they know they are not alone.
• Help them brainstorm other opportunities that will allow them to learn, develop new skills, and grow in this season. Is there an activity they have wanted to try but haven’t had the time? Maybe there is a skill they can practice and develop in this season. Encourage them in creating a plan to do this.
• Be a voice of hope and belief in uncertain times. Share helpful perspective from your own experiences. Affirm the skills and gifts you see in their lives. Articulate how you see them contributing now and in the future in positive ways in their families, communities, and the world.

​Here at Leading Tomorrow, we are excited to be partnering with Growing Leaders and nexleader to offer a 6-month virtual gap year experience, beginning in January 2021. We will be working with students to pursue their goals and create a personal Get Ahead Plan (GAP). For more information visit the website. Do you know a student who could benefit from this opportunity? Encourage them to apply. Use the promo code LT2021 to waive the $50 application fee. Contact us at info@leadingtomorrow.org with any questions.

I have missed seeing many of you in person this year as face-to-face events have been canceled and schedules have changed. Like many public speakers, my calendar looked strangely different after travel restrictions began to take effect in March. In this unique season, I have often found myself, like so many leaders, pondering what the future holds and how to navigate it. Amid all the uncertainty and change, I have been encouraged and challenged by the following reminders and questions:

• Unexpected change encourages innovation we might not have otherwise initiated for ourselves or organizations. How can I/we embrace innovation? Are we doing so effectively?
• Change, stress, and uncertainty bring to the surface the strengths and weaknesses that are deep within each of us and allow for increased self-awareness and personal growth. What have I realized about myself this year? How have I grown this year? Where do I need continued growth in my life and organization?
• Unexpected availability creates space for new opportunities we had not even begun to consider. What unexpected opportunities have come my way this year? How have I responded?
• Our gifts and talents, if continually developed, can find new ways to flourish even if the context around us changes. How am I developing my gifts and talents for new situations and contexts?
• The health of my body, soul, and spirit require extra effort and attention in seasons like this where change fatigue is ever present and real. As a leader, mentor, teacher, or parent, we need to be sure we are investing in our own well-being, so we can be in a place of emotional and mental stability and strength as we encourage and lead others. What does that need to look like for my life in this season? What changes are needed to help me, my family or team, or organization to be healthy and grow in the days ahead? 

As we head into Fall 2020, with its various inherent challenges and opportunities, may you find encouragement and strength as you continue to lead and mentor those around you in ways that equip them to thrive in days ahead.

During two decades of teaching in both K-12 and college contexts, I have had to adapt a lot of my teaching strategies to the many changes we are seeing in technology and students today. I have taught online courses for several different schools and developed a deep appreciation for the opportunities that exist in virtual classrooms. I believe virtual learning can provide opportunities that are unique to the online setting. As you engage students online, here are a few keys that I find essential to effective online education:   
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Key 1: Allow for Choice
When we have some choice in a situation, we tend to feel more motivated. As a result, I often give options for assignments. For example, sometimes students can choose between participating in a written online forum discussion (introverts tend to prefer this!) or a live virtual discussion (verbal processors love this!). On some activities, I allow submissions to be either written or a recorded video. They can often choose between a paper or a project. I also like to give some freedom, when possible, for students to choose topics or applications to explore in course assignments.

Key 2: Encourage Student Ownership
Sometimes students prefer that instructors do the hard work of teaching and providing feedback but engaging them in these processes ensures better learning. I like using peer reviews, student-led presentations, and group activities to maximize student ownership in learning.

Key 3: Get Feedback!
The greatest contribution to my learning as an online educator has been student feedback. I do at least one mid-course feedback survey/form with open-ended questions, in addition to final course evaluations, in every class I am teaching. I ask the following: what is working, what is not, what would improve your learning experience? I immediately respond to areas of concern and make changes to the course based on helpful student input. Students value that I listen to them and care about their learning experience.

Key 4: Learn from Colleagues
I have found solutions to so many of my challenges in online teaching by connecting with and learning from colleagues. I also regularly take courses or watch webinars that help me learn new tools and methods. It can be easy to get into a routine, so adding some new tech tools regularly helps keep our online teaching sharp!

I hope you find these tips helpful and encouraging as you engage students in online learning! For more on this topic, check out the most recent episodes of The Leading Tomorrow podcast.

​Like many of you, I remember the days before social media and smartphones. Now, it seems we can’t live life without them. From checking in with family to accessing the weather, news, and sports, most Americans now seem inseparable from their devices. These devices also accompany us to work, where we utilize them there as well.

As a Generation Z researcher, I wanted to see how this generation uses technology in the workplace, and how employers can utilize their innate expertise. Having grown up in the late 90s and 2000s, Generation Z has always had the internet and smart technology at their fingertips. A 2019 study by Adage indicated that 98% of Gen Z’ers surveyed owned smartphones and 94% owned laptops. Gen Z engages with friends, interests, and now school almost entirely through their devices.

Several recent studies also revealed that Gen Z is more comfortable working from a tablet or smartphone than laptop or desktop in a work environment and use their smartphone at work as their primary communication tool. Gen Zer’s want to work in an environment that has fast, reliable tech, and wants to use this tech to communicate with their supervisors and colleagues. Gen Z are well-acquainted with video tools like Zoom and Skype, having used FaceTime and Snapchat throughout their teen years.

COVID-19 has forced many employers to shift to remote work. While many Gen Zer’s, Millennials, and Gen X’ers are used to using applications like Zoom, MS Teams, and Skype, learning to navigate these apps under the pressure of working from home can be difficult and stressful for many older employees. We’ve all received the frantic text, call or message, “How do I turn on my camera??”. To assist older employees with using video, chat, or other workplace technology, I recommend utilizing your Generation Z employees’ expertise.

Utilizing Gen Z’s technological skills may help your company in a couple of ways. Appointing young employees as leaders in this area may help you better engage with and retain this group of employees. Research shows that Gen Z needs to feel a sense of purpose, achievement, and advancement in their job, or they will quickly move on. Designating Gen Z’ers as the go-to for team tech questions will give them a sense of accomplishment and an opportunity to display leadership even if they are in frontline or entry roles.

Pairing older employees with Gen Z’ers may also have an added benefit – as members of Generation Z communicate with and help their team members, the mature team members also have an opportunity to get to know the younger members. Perhaps the director or VP who would never get to know the frontline employee is suddenly relying on them for virtual tech assistance. What an amazing chance for a learning exchange to occur! While the Gen Z employee assists with technology, the more tenured employee also has an opportunity to mentor or provide wisdom to the younger employee, which may outlast the tech questions and strengthen the virtual team.

Note: I recommend inviting rather than assigning Gen Z’ers to help their team members access and troubleshoot tech– you will receive a much more favorable response (a monetary or non-monetary incentive such as an extra day off, small gift, or bonus may also help).
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Growing up in an age of rapidly expanding technology and a constant information stream, Generation Z possesses skills and ideas that organizations should employ. Utilizing Gen Z’s technological skills is one way to engage younger employees and strengthen your virtual teams during COVID-19.